Chemical Bank - Installing Adobe Reader

Installing Adobe Reader

Adobe Reader (as of this writing, the current version is 8.1.2) is free software used to show electronic documents on your screen as they might appear when printed. The intent of this document is to illustrate the steps necessary to install Adobe Reader on a Windows XP-based computer.

This document was prepared using Windows XP with Service Pack 2 and Internet Explorer 6. Images used in this document may vary from those you see. Mozilla Firefox is not supported by the Online Trust System at this time.

Unless otherwise specified, the term Click shall refer to using the left mouse button and pressing it ("clicking it") once.

A minimum of Adobe Reader 6.0 is required to successfully use the Online Trust Services system. If you already have Adobe Reader 6.0 or newer, you do not need to install Adobe Reader. If you do not have Adobe Reader, please follow these instructions. You only need to install Adobe Reader one time.

To obtain Adobe Reader, connect to the Internet with Internet Explorer and browse this location (please note this is only for Windows-based machines):

http://ardownload.adobe.com/pub/adobe/reader/win/8.x/8.1.2/enu/AdbeRdr812_en_US.exe

AOL users: Please use Internet Explorer to perform this operation.

Please note that this content is not provided by Chemical Bank. When you click on the link above, you will see this message:
Click Adobe Reader Installation Site to obtain Adobe Reader.

CRITICAL STEP

This screen will pop-up - click the Run button:
Run

Downloading
Depending on the speed of your Internet connection, this download could take a few minutes (cable, DSL) to approximately 2 hours (dial-up).

Once the download has completed, this screen will appear - click Run:
Install

Once the download has completed, the installation will begin with this screen:

After approximately two minutes, this screen will appear:

Click Next > to continue.

This screen will appear next:

Click Install to continue.

If you received this screen, click the Cancel button, then click the Yes button on the next screen (not shown). Adobe Reader is already installed on your PC and you need not continue with this procedure.

This screen will appear for several minutes while Adobe Reader is installed:

Click Install to continue.

When Adobe Reader has finished installing, you will receive this screen:

Click Finish.

At this point, Adobe Reader is installed on your computer.

The first time you attempt to open an Adobe Reader document (also known as a "PDF"), you may be presented with the screen below. Click Accept to accept the license agreement. Your report will be presented almost immediately:

Click Accept.

Please call the Chemical Bank Trust Department at 800-808-5404 or Chemical Bank's Customer Support Center at 800-867-9757 for additional support.

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