Chemical Bank is currently taking steps to improve the level and quality of service we provide our customers with our cards and at all of our ATMs. In March, we began a planned conversion of our ATM and card systems to a new vendor. This conversion is part of our plan to provide a consistently improved, stable and secure ATM and Debit card experience.
During this conversion, customers will only be able to access the primary checking and savings accounts tied to their ATM and Debit cards. Additionally, customers will not be able to change their PIN at the ATM.
Full functionality will be restored after the ATM conversion has been completed. The targeted completion date for this conversion is the week of April 7, 2008, and after that date, we will begin introducing new capabilities, including:
Future enhancements under development:
Please note that no action will be required on your part, nor will you need a new card as a result of this process.