Social Engineering
Engineering In this usage, conning e-mail recipients into opening messages, revealing passwords and/or providing other confidential information by appealing to their curiosity, gullibility or computing naiveté.
Spam
The Internet version of junk mail. Spamming is sending the same message to a large number of mailing lists or newsgroups, usually to advertise something.
Spoofing
Spoofing is the act of impersonating another person, computer or Web site. This is usually done by providing a false e-mail name, URL or IP address. Also refers to the use of other media, including telephone and in-person, to con people into revealing confidential information.
Spyware
Any software that covertly gathers user information through the user's Internet connection without his or her knowledge.